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What services does Sky provide?

Sky provides a variety of services including TV packages, broadband solutions, and mobile phone plans.

What is Sky Glass?

Sky Glass is an award-winning Smart TV that features a 4K Ultra HD screen and built-in 360 Dolby Atmos soundbar, designed to enhance the viewing experience.

Is Sky's broadband service reliable?

Yes, Sky offers Full Fibre broadband, which has been recognized as one of the most reliable broadband services available.

Can customers manage their accounts online?

Yes, customers can log in to manage their My Sky accounts, where they can handle billing, product settings, and more.

What are the benefits of Sky Mobile?

Sky Mobile offers competitive prices on mobile phones and SIM plans, including the option to bundle devices like the Samsung Galaxy Flip6.

What is Sky Protect?

Sky Protect is a home insurance service that includes Smart Tech worth £250 and is rated 5-stars by Defaqto, providing comprehensive coverage for customers.

Q: How often does Sky experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Sky outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.